Terms & Conditions

  1. INTERPRETATION

    • 1.1 the following terms shall have the following meanings unless the context otherwise requires:

      “Account” means an account which Road Runners has set up for the Customer pursuant to which Road Runners extends credit terms to the Customer, enabling it to pay for Services on a periodic basis, based on statements of account provided by Road Runners from time to time;
    • “Account Bookings” means a Booking which is placed by the Customer through an Account;
    • “Affiliate” anyone who controls or is controlled by the applicable Party, or anyone controlled by someone who controls the applicable Party; where “control” means the power directly or indirectly to secure that the affairs of the controlled person are conducted in accordance with the wishes of the controlling person:

      (i) by means of the holding of shares, or the possession of voting power, in or in relation to that controlled person; or

      (ii) by virtue of any powers conferred by the articles of association, or any other document, regulating that controlled person;
    • “Booking” means a booking or order placed by the Customer with Road Runners for Services regardless of the method of placement, as evidenced by the relevant records of Road Runners;
    • “Business Day” means any day other than (a) a Saturday, (b) a Sunday, or (c) a day which is a bank holiday in England (as set out on www.gov.uk/bank-holidays for bank holidays in England);
    • “Charges” means the charges payable by the Customer for Services to either (i) Road Runners in respect of Account Bookings or (ii) to the Driver in respect of Non-Account Bookings;
    • “Collection Address” means the address or location provided by the Customer to Road Runners pursuant to a Booking at which the Driver of the relevant Vehicle should collect the Passenger(s), Goods or both as appropriate;
    • “Contract” means a contract pursuant to which Road Runners or the Driver provides Services to the Customer in respect of either: (i) Account Bookings, where the Customer contracts with Road Runners; or (ii) Non-Account Bookings, where Road Runners acts as a disclosed agent of the Driver to arrange the Services and the Customer contracts directly with the Driver as principal;
    • “Courier Services” means Services provided by Road Runners or the Driver as appropriate to the Customer pursuant to which the Customer's Goods are transported from one location in the UK to another;
    • “Courier Vehicle” means a Vehicle used in the provision of Courier Services;
    • “Customer” means any individual, company, corporation, partnership or other legal person who places a Booking;
    • “Destination Address” means the address or location provided by the Customer to Road Runners pursuant to a Booking to which the Driver of the relevant Vehicle should take the Passenger(s), Goods or both as appropriate;
    • “Driver” means the driver of a Vehicle;
    • “Goods” means any goods or items which are transported pursuant to any Courier Services;
    • “Journey” means a journey undertaken by the Driver for the Customer pursuant to the provision of any Services;
    • “Liability” means liability in or for breach of contract (including liability under any indemnity), tort (whether deliberate or not), negligence, breach of statutory duty, misrepresentation, restitution or any other cause of action whatsoever relating to or arising under or in connection with any Contract, including liability expressly provided for by these Terms or arising by reason of the invalidity or unenforceability of any provision of these Terms;
    • “Non-account Booking” means a Booking which is placed by the Customer otherwise than pursuant to an Account and which the Customer pays for by cash, card or cheque;
    • “Party” means a person who is a party to a Contract;
    • “Passengers” means a Customer to whom Passenger Services are provided pursuant to a Contract and/or such person(s) whom the Customer has permitted to make use of such Passenger Services;
    • “Passenger Services” means Services provided by Road Runners or the Driver as appropriate to the Customer pursuant to which a Passenger or Passengers are transported;
    • “Passenger Vehicle” means a Vehicle used in the provision of Passenger Services;
    • “Price Structure” means the structure in accordance with which Road Runners calculates the Charges payable for Services, which structure may be amended by Road Runners from time to time, and a copy of which is available to the Customer upon request at the time of placing a Booking;
    • “Proposed Journey” means a Journey, the details of which the Customer describes to Road Runners at the time of placing the Booking, which the Customer would like to be undertaken by a Driver pursuant to the provision of any Services;
    • “Reference Number” means a Customer's unique Road Runners customer reference number;
    • “Roadrunners” means Road Runners Minicabs Limited, a company incorporated and registered in England, with company number 06768556, whose registered office is located at 67 Westow Street, London, SE19 3RW;
    • “Roadrunners App Booking” means a Non-Account Booking which is placed by the Customer using the Road Runners mobile app;
    • “Services” means any services provided pursuant to a Contract, whether Courier Services or Passenger Services;
    • “Terms” means these terms and conditions, as amended by Road Runners from time to time;
    • “Third Party App Booking” means a Non-Account Booking which is placed by the Customer using a mobile app, which is owned and operated by a third party provider;
    • “Vehicle” means either a Passenger Vehicle or a Courier Vehicle;
    • “We, Our, Us” means (i) Road Runners in relation to an Account Booking and (ii) the Driver in relation to a Non-Account Booking.
    • 1.2 references to "Clauses" are to clauses of these Terms;
    • 1.3 headings shall not affect the interpretation of these Terms;
    • 1.4 references to persons shall include an individual, company, corporation, firm or partnership
    • 1.5 words imparting the singular shall include the plural and vice versa;
    • 1.6 references to "written" or in "writing" (except in respect of sending a notice in accordance with Clause 9) includes in electronic form;
    • 1.7 where the words "include(s)", "including" or "in particular" are used in these Terms, they are deemed to have the words "without limitation" following them. Where the context permits, the words "other" and "otherwise" are illustrative and shall not limit the sense of the words preceding them; and
    • 1.8 references to any statute or statutory provision shall include any subordinate legislation made under it, any provision which it has modified or re-enacted (whether with or without modification) and any provision which subsequently supersedes it or re-enacts it (whether with or without modification).
  2. INTERPRETATION

    • 2.1 These Terms apply to all Services and the Customer accepts these Terms by entering into a Contract.
    • 2.2 These Terms apply to the exclusion of any terms and conditions submitted, proposed or stipulated by the Customer.
    • 2.3 We shall be entitled, in our absolute discretion, to refuse to accept a Booking for any lawful reason.
    • 2.4 The Customer may place a Booking with us through our website, by telephone or through an appropriate mobile app. Our advertising and offering of the Services via those media constitute invitations to treat only. By placing a Booking, the Customer makes an offer to contract with us; a binding Contract shall be formed upon acceptance by us of the relevant offer.
    • 2.5 These Terms shall, in relation to each Contract, subject to the contrary written agreement between the Parties, operate to the entire exclusion of any other agreement, understanding or arrangement of any kind between the Parties preceding the date of the Contract.
    • 2.6 By entering into a Contract, the Customer agrees that they have not relied on any representations, warranties or statements, oral or written, made by us or on our behalf, save as expressly recorded in these Terms.
    • 2.7 Except where expressly provided for in these Terms or otherwise agreed in writing by the Parties, we exclude all conditions, warranties, terms and obligations, whether express or implied by statute, common law or otherwise, to the fullest extent permitted by law in respect of the Services.
    • 2.8 Each Contract constitutes a separate agreement.
    • 2.9 By placing a Booking, the Customer accepts the terms of Road Runners privacy policy, which can be accessed on Road Runners website: www.rrminicabs.com. The privacy policy explains how Road Runners uses the Customer’s personal information provided to Road Runners in connection with the Services.
  3. BOOKINGS AND SERVICES GENERALLY

    • 3.1 In respect of an Account Booking, the Customer shall contract with Road Runners. In respect of a Non-Account Booking, Road Runners shall act as a disclosed agent of the Driver and the Customer shall contract directly with the Driver.
    • 3.2 Any dates, times or timeframes which we advise to the Customer in respect of our provision of the Services shall be best-estimates only and shall not be binding nor of the essence. We shall have no Liability to the Customer or to any other person if any Passenger(s) or Goods are not delivered from the Collection Address to the Destination Address in accordance with any date, time or timeframe advised by us or stipulated by the Customer.
    • 3.3 Any price which we quote for a Proposed Journey at the time the Customer places the Booking shall be a best-estimate only and shall not be binding. Any price which we quote shall be based upon our proposed route for the Journey between the Collection Address and the Destination Address, taking into account any pick-ups or drop-offs, which the Customer advises us at the time they place the Booking.
    • 3.4 We shall be entitled to provide all Services by such means of transport and by such routes as we shall reasonably think suitable.
    • 3.5 We shall have no Liability to the Customer or to any other person for our failure to perform any Services or any other obligations pursuant to or in connection with the relevant Contract if the reason(s) for the non-performance are beyond our reasonable control.
    • 3.6 The Customer shall have Liability to us for any damage caused to a Vehicle by the Passenger(s), or the Goods where relevant.
    • 3.7 Account Bookings: The Customer shall be required to open an Account with Road Runners in order to place an Account Booking.
    • 3.8 The Customer shall quote its Reference Number when placing an Account Booking.
    • 3.9 The Customer shall keep confidential and shall not disclose to any third parties its Reference Number.
    • 3.10 Road Runners shall be entitled to treat as binding any Account Booking purported to be made on behalf of the Customer where the Reference Number is quoted at the time the Booking is placed and the Customer shall be responsible for all relevant Charges in respect of the Services provided pursuant to such Booking.
    • 3.11 Road Runners shall be entitled to set a credit limit on the Customer's Account and Road Runners shall be entitled to withhold the provision of all Services to that Customer in the event that the credit limit is reached.
    • 3.12 Upon the closing of an Account, all Charges in respect of Services provided pursuant to the Account shall become immediately payable by the Customer to Road Runners.
  4. PASSENGER SERVICES

    • 4.1 We shall use reasonable commercial endeavours (i) to provide Passenger Services to the Customer using a well-maintained and roadworthy Passenger Vehicle and (ii), if the Customer requests a particular type of Passenger Vehicle for a Journey, to provide the type requested by the Customer. We shall use reasonable commercial endeavours to provide an alternative Passenger Vehicle if the requested Passenger Vehicle is unavailable.
    • 4.2 Any Passenger (other than a child of less than fourteen who is unaccompanied by an adult) may amend the Proposed Journey by giving clear and reasonable instructions or directions to the Driver. Without limiting the generality of Clause 3.2, if the Customer or any Passenger asks us before or during the course of a Journey to make any additional or alternative pick-up(s) or collection(s) of Passenger(s) from the Collection Addresses or other locations or to take Passengers to any Destination Addresses or other locations other than those specified in the Proposed Journey or to otherwise vary the route of the Proposed Journey, we shall be entitled to increase the relevant Charges.
    • 4.3 If the Customer requires us, in relation to a particular Journey, to transport more than four Passengers, we shall have the right to make additional Charges in terms of our provision of larger or additional Passenger Vehicle(s).
    • 4.4 We shall be entitled to refuse to transport a child of less than twelve years of age in a Passenger Vehicle if the Customer wishes that child to travel unaccompanied by an adult.
    • 4.5 We shall be entitled to refuse to transport luggage or a bicycle in a Passenger Vehicle. We shall have no Liability for the loss of or damage to any luggage or bicycle transported in a Passenger Vehicle unless such loss or damage is caused by our wilful misconduct or our gross negligence.
    • 4.6 The Passenger(s) shall not smoke in the Passenger Vehicle, including but not limited to smoking cigarettes, cigars, pipes or electronic cigarettes.
    • 4.7 The Passenger(s) shall not consume alcoholic drinks in the Passenger Vehicle. We shall be entitled to refuse to transport any Passenger(s), both before and during a Journey, if we reasonably suspect the relevant Passenger(s) to be intoxicated by alcohol or any other substance(s).
    • 4.8 We shall be entitled to refuse to transport any Passenger(s), both before and during a Journey, if the relevant Passenger(s) are abusive, violent, threatening or are otherwise a nuisance to the Driver, any of our employees, officers, agents, sub-contractors or any other person.
    • 4.9 We shall be entitled to refuse to transport any Passenger(s) for any lawful reason.
    • 4.10 The Passenger(s) shall comply with all relevant laws during a Journey, including but not limited to wearing a seatbelt at all times.
    • 4.11 We shall be entitled to recover from the Customer (i) reasonable cleaning and repair charges and (ii) lost earnings up to a maximum of £80, if the Customer or any Passenger soils, causes a spillage or otherwise damages the Passenger Vehicle.
    • 4.12 We shall have no Liability in respect of any items of property which are left in a Vehicle by a Passenger after completion of the relevant Journey. We shall keep any such items of lost property at our offices for a period of at least thirty days. Upon the expiry of this period, we shall be entitled to sell, destroy or dispose of such items as we see fit.
  5. COURIER SERVICES

    • 5.1 We shall use reasonable commercial endeavours to (i) provide a well-maintained and roadworthy Courier Vehicle for the provision of the Courier Services and (ii) to transport the Goods, and also the Passenger(s) if relevant, from the Collection Address to the Destination Address.
    • 5.2 The Customer shall ensure that the Goods are safely packed, and correctly and clearly addressed in accordance with our reasonable instructions.
    • 5.3 We shall be entitled to decline or cancel at any time a Booking for Courier Services if in our reasonable opinion the relevant Goods appear (i) to weigh in excess of 25 kilograms, (ii) to be of a size or shape which makes their transportation in the Courier Vehicle and/or their loading or unloading difficult, unsafe, impractical and/or unlawful or (iii) both.
    • 5.4 Without limiting the generality of Clause 2.3, we shall be entitled to refuse to transport any Goods which are (i) explosive, toxic or otherwise inherently dangerous, (ii) fragile, perishable or both, (iii) of a value in excess of £200 or (iv) the possession of which is unlawful. By placing a Booking for Courier Services, the Customer warrants that the Goods do not fall into any of the aforementioned categories.
    • 5.5 We shall make a single attempt to deliver the Goods (and the Passenger(s) if appropriate) at the Destination Address. If the Goods (and the Passenger(s) if appropriate) cannot be delivered, we shall be entitled to (i) make a further attempt to deliver at the Destination Address, (ii) attempt to deliver at another address notified to us by the Customer or (iii) return the Goods (and the Passenger(s) if appropriate) to the Collection Address.
    • 5.6 The Journey and the Courier Services shall be completed when we deliver the Goods to the ground floor of the Destination Address or such other address as specified in Clause 5.5. If delivery cannot take place in accordance with Clause 5.5, we shall be entitled to dispose of any Goods after providing the Customer with fourteen days' written notice of our intention to do so.
    • 5.7 We shall use reasonable commercial endeavours to provide the Customer with a delivery note at the Destination Address. The Customer shall be required, after having been given a reasonable time to inspect the Goods, to sign the delivery note, which documentation shall serve as evidence of the safe delivery of the Goods in acceptable condition.
    • 5.8 The Customer shall be solely responsible for insuring the Goods and we shall have no obligation to do so.
  6. LIMITATION OF LIABILITY

    • 6.1 This Clause 6 prevails over all other clauses of these Terms and sets forth our entire Liability, and the sole and exclusive remedies of the Customer, in respect of:

      • 6.1.1 performance, non-performance, purported performance, delay in performance or mis-performance of a Contract or of any Services provided pursuant to or in connection with a Contract; or
      • 6.1.2 otherwise in relation to a Contract.
    • 6.2 We do not exclude or limit our Liability for:

      • 6.2.1 our fraud;
      • 6.2.2 death or personal injury caused by our negligence;
      • 6.2.3 any breach of the non-excludable obligations implied by section 2 of the Supply of Goods and Services Act 1982; or
      • 6.2.4 any other Liability which cannot be excluded or limited by applicable law.
    • 6.3 Subject to Clause 6.2, we shall have no Liability to the Customer in respect of any:

      • 6.3.1 indirect or consequential losses, damages, costs or expenses;
      • 6.3.2 loss of actual or anticipated profits;
      • 6.3.3 loss of contracts;
      • 6.3.4 loss of anticipated savings;
      • 6.3.5 loss of revenue;
      • 6.3.6 loss of goodwill;
      • 6.3.7 loss of reputation;
      • 6.3.8 ex gratia payments;
      • 6.3.9 loss of business;
      • 6.3.10 loss of operation time; or
      • 6.3.11 loss of opportunity;


      whether or not such losses were reasonably foreseeable or we or our agents had been advised of the possibility of the Customer incurring such losses. For the avoidance of doubt, Clauses 6.3.2 to 6.3.11 apply whether such losses are direct, indirect, consequential or otherwise
    • 6.4 Our Liability to the Customer in respect of (i) a Contract for Passenger Services or (ii) a Contract for Courier Services otherwise than for a claim for lost or damaged Goods, shall not in any event exceed £200.
    • 6.5 Subject to Clauses 6.6, 6.7 and 6.8, in respect of lost or damaged Goods, our Liability to the Customer in respect of a Contract for Courier Services shall not exceed a sum equal to (i) the Charges paid by the Customer pursuant to the Contract together with (ii) whichever is the lower of the market value or replacement value of the lost or damaged Goods.
    • 6.6 The Customer shall notify us at the time of placing a Booking for Courier Services or as soon as reasonably practical thereafter if the market value or replacement value of the Goods is greater than £200. Unless we have agreed in writing to be responsible for the repair or replacement of the Goods to a greater value, our Liability in respect of lost or damaged Goods pursuant to a Contract for Courier Services shall not exceed £200.
    • 6.7 We shall have no Liability to the Customer in respect of damaged Goods pursuant to a Contract for Courier Services unless the Customer makes them available for inspection by us or our appointed representative(s) upon reasonable notice.
    • 6.8 We shall have no Liability to the Customer pursuant to a Contract for Courier Services for any damage or deterioration or perishing of Goods which are fragile, perishable or both, save where the damage or deterioration is caused by our wilful misconduct or our gross negligence.
    • 6.9 We shall have no Liability to the Customer in respect of any failure in the functionality of a third party's software or other fault of the relevant third party in connection with a Third Party App Booking.
    • 6.10 We shall have no Liability to the Customer in respect of any failure in the functionality of our software, which is beyond our reasonable control, in connection with a Road Runners App Booking.
    • 6.11 We shall have no Liability for any delay in our provision or performance of any Services.
    • 6.12 We shall have no Liability to the Customer in respect of any claim in connection with our provision of any Services unless the Customer provides us with details of the claim with reasonable particularity within thirty days of the Customer becoming aware of the circumstances giving rise to the claim.
    • 6.13 The Customer acknowledges and accepts that we shall not be responsible for nor shall have any Liability directly or indirectly for any act or omission of the Customer, any of their Affiliates or their employees, agents or other contractors or any third party.
    • 6.14 By placing a Booking, the Customer acknowledges and accepts that the limitations on our Liability as set out in this Clause 6 are fair and reasonable, and are reflected in the Charges.
  7. CHARGES

    • 7.1 In consideration of our provision of the Services pursuant to a Contract, the Customer shall pay the Charges (i) to Road Runners in respect of an Account Booking and (ii) the relevant Driver in respect of a Non-Account Booking.
    • 7.2 The Charges shall be calculated in accordance with the Price Structure in force at the time the Customer places the Booking. Road Runners shall provide the Customer with a copy of its Price Structure upon request at the time of the Booking.
    • 7.3 The items and bases for Charges in respect of Account Bookings shall include but shall not be limited to (i) a minimum charge for the first two miles of travel and a further charge for every mile of travel thereafter, (ii) where a chauffeur service is required, a minimum fixed charge for every hiring and a further charge for every mile of travel, (iii) a charge for waiting time, parking or other time spent, (iv) an administration charge and (v) Value Added Tax where appropriate.
    • 7.4 The items and bases for Charges in respect of Non-Account Bookings shall include but shall not be limited to: (i) a minimum fixed fare for the first two miles and a further charge for every further mile of travel thereafter and (ii) a charge for waiting time, parking or other time spent.
    • 7.5 Road Runners reserves the right to amend its Price Structure from time to time.
    • 7.6 Subject to the terms of any other agreements between the Parties, Road Runners may issue invoices for Account Bookings to the Customer for Charges on a weekly, fortnightly or monthly basis.
    • 7.7 Road Runners shall provide details with any invoice issued to the Customer in respect of an Account Booking(s) of all relevant Journeys and such other information as the Customer may reasonably require in order to ascertain the Charges due in accordance with the relevant Contracts or any other agreements between the Parties.
    • 7.8 The Customer shall pay (i) Road Runners in respect of any Account Booking and (ii) the Relevant Driver in respect of any Non-Account Booking by any payment method reasonably stipulated by Road Runners or the Driver. No payment of Charges shall be considered paid until it is received by Road Runners or the Driver as appropriate in cleared funds in full.
    • 7.9 Payment of Charges shall be in the currency in force in England from time to time or in such other currency as we stipulate for the Charges.
    • 7.10 If the Customer is late in paying any part of any monies due to us under a Contract or any other agreement between us and the Customer, (without prejudice to any other right or remedy available to us whether under the Contract or by any statute, regulation or bye-law) we may do either or both of the following:
      • 7.10.1 charge interest on the amount due but unpaid at the annual rate of interest of eight per cent from the due date until payment (after as well as before judgment), such interest to run from day to day and to be compounded monthly; and
      • 7.10.2 suspend the performance of any relevant Contract(s) and any other agreement between us and the Customer until payment in full has been made.
  8. TERMINATION

    • 8.1 Either Party may terminate a Contract immediately by notice to the other Party if:
      • 8.1.1 the other Party is in material breach of any of its obligations under the Contract or any other agreement between the Parties which is incapable of remedy;
      • 8.1.2 the other Party fails to remedy, where capable of remedy, any material breach of any of its obligations under the Contract or any other agreement between the Parties after having been required in writing to remedy such breach within a period of no less than thirty days;
      • 8.1.3 the other Party is in persistent breach of any of its obligations under a Contract or any other agreement between the Parties; or
      • 8.1.4 the other Party gives notice to any of its creditors that it has suspended or is about to suspend payment or if it shall be unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986, or an order is made or a resolution is passed for the winding-up of the other Party or an administration order is made or an administrator is appointed to manage the affairs, business and property of the other Party or a receiver and/or manager or administrative receiver is appointed in respect of all or any of the other Party's assets or undertaking or circumstances arise which entitle the court or a creditor to appoint a receiver and/or manager or administrative receiver or administrator which entitle the court to make a winding-up or bankruptcy order or the other Party takes or suffers any similar or analogous action in consequence of debt in any jurisdiction.
    • 8.2 For the purposes of Clause 8.1, a breach shall be considered capable of remedy if the Party in breach can comply with the provision in question in all respects other than as to time to the reasonable satisfaction of the other Party.
    • 8.3 Road Runners may terminate a Contract immediately by notice to the Customer if the Customer is at least ten Business Days late in paying any undisputed sums due under (i) a Contract, whether to Road Runners or the relevant Driver, or (ii) any other agreement between the Parties, and Road Runners has then given to the Customer at least a further five Business Days' notice requiring the Customer to pay in full within such five Business Day period (or, if Road Runners desires, longer), failing which Road Runners may exercise its right to terminate under this Clause 8.3.
    • 8.4 Termination of a Contract shall be without prejudice to any accrued rights or remedies of either Party.
  9. TERMINATION

    • 9.1 Any notice required or authorised to be given pursuant to, or in connection with, a Contract shall be in writing and may be served by personal delivery or by overnight courier or by facsimile addressed to the relevant Party at the address of its principal place of business or at such other address or facsimile number as is notified by the relevant Party to the other for this purpose from time to time or at the address or facsimile number of the relevant Party last known to the other.
    • 9.2 Any notice so given by post shall be deemed to have been served two Business Days after the same shall have been posted by overnight courier and any notice so given by facsimile shall be deemed to have been served upon receipt of an answerback signal from the receiving machine, and in proving such service it shall be sufficient to prove that the letter or facsimile was properly addressed or numbered and, as the case may be, despatched or an answerback signal received.
  10. ASSIGNMENT

    • 10.1 Subject to any assignee (in the case of an assignment) confirming in writing to be bound by the provisions of the relevant Contract, we may assign, transfer, novate or subcontract our rights, liabilities or obligations under a Contract either in whole or in part to any other person, firm or company. We shall promptly give notice to the Customer of any such transfer.
    • 10.2 The Customer shall not assign, transfer, novate or deal in any other manner with all or any of their rights or obligations under a Contract without our prior written consent.
  11. CHANGES

    • 11.1 Road Runners reserves the right to amend these Terms from time to time; all such amendments shall be published on Road Runners' website.
  12. GENERAL

    • 12.1 Unless we expressly state in writing that we are waiving a particular power, right or remedy in a particular stated instance, no failure or delay or omission by us in exercising any power, right or remedy under a Contract or at law shall operate as a waiver of such power, right or remedy; and no waiver in any particular instance shall extend to or affect any other or subsequent event or impair any powers, rights or remedies in respect of it or in any way modify or diminish our other powers, rights or remedies under a Contract or at law.
    • 12.2 If any clause or other provision in a Contract including but not limited to these Terms shall become or shall be declared by any court of competent jurisdiction to be invalid or unenforceable, such invalidity or unenforceability shall in no way affect any other clause or provision or part of any clause or provision, all of which shall remain in full force and effect.
    • 12.3 Nothing in a Contract shall create or be deemed to create a partnership, an agency or a relationship of employer and employee between us and the Customer.
    • 12.4 A person who is not a Party has no rights under any law to enforce any term of the relevant Contract. The rights of the Parties to terminate, rescind or agree any variation, waiver or settlement under the relevant Contract are not subject to the consent of any other person.
    • 12.5 Each Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) or these Terms shall be governed by and construed in accordance with English law.
    • 12.6 Each Party irrevocably agrees that the English courts shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the relevant Contract or its subject matter or formation (including non-contractual disputes or claims). All dealings, correspondence and contacts between the Parties shall be made or conducted in the English language.
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